Deliveries can only be made to addresses within the United Kingdom, excluding PO Box addresses. Prices are liable to change at any time but will not affect orders in respect of which we have already sent you an order confirmation.
Deliveries will be made by either Royal Mail or any of the large UK courier service, chosen at our discretion, on a 48 hour service.
The actual delivery date may vary depending on stock availability, the location of the delivery address, the time you place your order and circumstances that may impact delivery by the courier.
You will not hold us responsible for any delays, outside our control, which relate to your delivery. It is your responsibility to report all lost or undelivered orders. If you change your address, you must ensure you update your address details before completing the order.
Any extra delivery information must be stated when you place your order i.e. a designated safe drop off point. We accept no responsibility for loss or damage to parcels that have been left in your designated safe place or if you have entered a wrong address for delivery.
If you are not in when the courier tries to deliver your parcel and you have not specified ‘a safe space’ to leave the parcel, they will leave a card advising for re-delivery or where you can collect it from. A signature will usually be required upon delivery. Each separate order will have a delivery charge.
For orders placed Sunday to Thursday, we dispatch orders the following day. If orders are made on Friday or Saturday they will be dispatched on Monday. If you need your order quicker, we maybe able to dispatch same day. If you require this, please contact us prior to placing your order.